1.1 Age Bracket: 45-60 years old. Complexion: Black
1.2 Short black bobbed curly hair and skinny.
1.3 Height: between 5'1-5'2 ft.
1.4 Clothes: Shiny glittering white rubber shoes, short off white shorts, blue cardigan style sweater.
1.5 Other Tell-tale description: BDO (Banco de Oro) lanyard, Teleperformance ID, Cell Phone: Nokia - 002N7S9 - Nokia X3 Cellular Phone (slide feature) which costs roughly $113.00 in the android market.
She stood at the entrance of this coffee shop not knowing whether to enter or not while she twiddled with her cellphone. Not long after, we were dumbfounded to find her standing behind us, reached for my cigarettes and lighter while her other hand tried to envelope my mom while reaching for her mini bag. My mother was able to dodge her other arm but then she reached for the cigarette case and when she found that there was none, she shouted, "PU&^*@ MO!" at us and immediately left towards another direction. One of the watch your car boys by the name of Sedoy immediately approached us and asked if we were harangued by this woman. He then called upon a maintenance crew who was also around and asked that they apprehend the woman. We then split in three directions to see where she would come out and accost her.
A security guard for Pergola Mall appeared with a mini guage shotgun by with the last name ISIDRO from D'Robe security agency approached us while the two gentlemen were already accosting the woman. I asked the said security guard where he was and he flippantly replied, "Nasa CR ako baket?". Sedoy immediately asked the guard what was to be done. This impudent guard instead caressed his shotgun and started to laugh while the woman started to just walk away. I was already hysterical and explained what had happened and the more he belted out his laughter and gleamed which caught the surprise of everyone and did nothing until the subject of this letter completely disappeared in the tricycle area fronting the mall. Afterwards, this shamelessly rude security guard guffawed, "Para sigarilyo lang?" while once again caressing his shotgun. By reflex, I whacked the guard as I was stunned in disbelief because he did not even do anything.
Prior to this incident, I've also learned from second hand sources and from people who also witnessed some disturbing events of theft within the confines of the mall, a Korean national's bag was stolen, someone's laptop was stolen and other incidents prior to the day that this happened. The SAME GUARD was there and did nothing. So we are talking about three straight days of glorious capers that took place that nothing happened. That very same evening, I was able to speak to the administrator of the mall who in course threatened me with subtlety that it's a good thing that the security guard didn't shoot me adding the remark that, "I know nakaka asar but you know? Mahina ang utak niyan." He then advised me to write them a letter detailing what happened. Nothing!
A week after that, I saw the same guard again patrolling the mall but when he same me, he immediately went up through the staircase beside the Ichnigo food stop and disappeared. I saw the administrator along with his lady co-administrator and his only reply was, "Oh nakuha namin? Eh ano ngayon? Ano ang gusto mo mangyari?"
What I should have done during the time that it happened was blotter the incident in the nearby police and baranggay station which was just adjacent to the building and then write this administrator a complaint and attach my baranggay or police blotter.
MORAL OF THE STORY: For those that frequent this mall, YOU ARE UNPROTECTED. MANAGEMENT WILL NOT DO ANYTHING SHOULD YOU COMPLAIN ABOUT THE SAME SECURITY GUARD. GO TO THE BARANGGAY AND THE POLICE STATION and make your case there and then write them a strong letter.
I do not know what hold or what power this particular security guard has a hold on these people but one can only speculate.
Such a tiny mall and this happens. Be warned and be alert!
The mall has a facebook page however, they will hide your post on incidents such as this. They claim to have a website based on their facebook page but if you click on it:
One more thing, I told the administrator that somehow, after the incident, my mother was shell shocked at what happened and she had a hard time standing up or walking. In a sinister reply, he said, "Wala yun! Di yun! Di pwede!"
That is what you would call escaping responsibility by feigning ignorance.
Again, beware and be aware.